Sl List of Services Name of the Department Status of Commencement
Common Services
1. Country Wide Operations

  • HQ: Little India:
    2, Kampong Kapor Road
    Singapore 208 674
  • Pioneer:
    3 Soon Lee Street,
    #04-14,16,17
    Pioneer Junction
    Singapore 627 606
 Administrative Department Available
2. Work Hours

  • 365 Days supports
  • 8:00 AM to 10:00 PM
 Administrative Department Available
3. Dedicated Student Support Service Officer

  • 1 to 1 support
  • Available all days
  • Guidance from day 1 till graduation
  • Provides immediate solution
 Student Support Service Department Available
4. Student Support Officers (address all the queries through calls and emails)

  • Available all days
  • Guidance from day 1 till graduation
  • Provides immediate solution
 Student Support Service Department Available
5. Experienced Counselor for Guidance & Counseling

  • Pastoral Counseling
  • Addresses all queries
  • Motivates learners
 Student Support Service Department Available
6. In-person support services

  • Front Desk Counter service
  • Guidance inside the campus
 Student Support Service Department Available
7. Pre Course Counseling Programme Student Support Service Department Available
8. Course Orientation Programme Student Support Service Department Available
9. e- Student Handbook Student Support Service Department Available
10. Student Portal

  • Pre Course Counseling material
  • Orientation material
  • E- Student Handbook
  • Invoices
  • Schedules
  • Student Contract & Student Advisory
  • Online forms – Leave/ Transfer/ Withdrawal/ Deferment/Refund
  • Access to E- Library – Professionals
 Student Support Service Department Available
11. Eversafe App

  • What next
  • Refer
  • Rewards
  • Lower Levy
  • Safety News
  • Results
  • E-Library – Safety
  • Games
  • Soft Skills
  • Health
 Student Support Service Department Available
12. E – Library

  • 24/7 Access
  • Reference materials relevant to modules
 Student Support Service Department Available
13. WhatsApp Groups

  • Quick broadcast of information
  • 24/7 support
  • Quick response
 Student Support Service Department Available
14. Eversafe Group Chat

  • Easy interaction within the class
  • 24/7 support
  • Quick response
 Student Support Service Department Available
15. EA Chat Bot

  • Course related queries are addressed
  • Video/ Audio/ Images and text explanations available for all course content
 Student Support Service Department Available
16. Eversafe’s Website

  • Brochures
  • Course Overview
  • Online Registration
  • Schedules
  • Access to all forms
  • Access to all portals
  • Chat with us
  • Payment option
 Networks Department Available
17. Feedback Management

  • Quick Response
  • Solves the issues within 7 working days
  • Modes ( Whistle Blowing / Idea Centre / Suggestion Box/ Feedback Forms/ email / Call)
 Student Support Service Department Available
18. Blended Learning

  • Online Quiz
  • Online Project Submission
  • E- learning platform
  • Group Activities
  • Micro Learning
  • Instant Performance Reflection (IPR)
 Student Support Service Department Available
19. Augmented Reality Service – (SMSE course)

  • Gains realistic experience
  • Understands the erection procedure in safe environment

 

 Student Support Service Department Available
20. Facilitating with Electronic devices

  • Affordable
  • Wide range of devices
 Student Support Service Department Available
21. Online access to the forms

  • Leave Application form
  • Transfer/ Withdrawal/ Deferment Application forms
  • Refund forms
 Student Support Service Department Available
22. Technical Support

  • Dedicated network team
  • Prompt solutions
 Networks Department Available
23. I Report

  • Counseling to understand students difficulties
  • Guidance for appeal
  • Guidance for resit
  • Guidance for Supplementary classes
 Student Support Service Department Available
24. Special Modes of Communication

  • Notice Board
  • Website
  • Memorandum
  • Student Portal
  • Agent Portal
  • Client Portal
  • Flyers
  • Brochures
  • EA App
  • SMS
  • Email
  • Whatsapp
  • Zoom
  • Schools hotline number
  • Chat Bot
  • Social Media
  • Walkin
 Student Support Service Department Available
25. Free Guidance on Carrier pathway Student Support Service Department Available
26. Pastoral Counseling Student Support Service Department Available
27. Tuition support Services

  • Supplementary classes upon request
  • Flexible hours of training
 Student Support Service Department Available
28. Feedback Framework Student Support Service Department Available
29. Online Job bank

  • Connect to employers
  • 24/7
  • Option to choose your interested job
 Student Support Service Department Available
30. Instant Performance Reflection(IPR) – Online

  • Introduce student and trainer to each other
  • Instant testing
  • Instant feedback
 Student Support Service Department Available